BetterPlace

BetterPlace, a brave company that built an electric car network to provide sustainable transportation, energy independence and freedom from oil.

CHALLENGE

A whole new driving experience.

How to migrate and support the driver in the new electric car driving experience? (battery, charging, switching)

SOLUTION

Novia designed 7 unique global experiences:

Renault driver dashboard
Battery switching experience
Command & Control centers
Cross platform common language

Renault Driver Dashboard

Support the new driving experiences:

Managing the 100 KM battery range
Smart navigation
Charging and Battery Switching
Enriched media and driving experience

Driver dashboard navigation design

Driver dashboard UX design

Better Place driver dashboard

Better Place battery switch display

Control Room
Situation Dashboard

How the customers use the grid:

Driver's activities
Monitor Charging & Battery Switching
Assets health control

Battery Switch Station
Unmanned Experience

Driver experience while switching a battery alone in the station
Better Place remote control and customer assistance

Better Place battery switch station

Better Place battery switch station UI design

Service Level Manager
Assets Management

Monitor, analyze and handle Charge-Spots, Home-Spots & Parking lots
Aggregate data from all sources, display it in a meaningful ways and be solution driven

Common Language

How to enable conversations between user with different applications?

"The driver sees on his car dashboard a charge spot in the street. It is not providing service and therefor it is grey. She calls the Customer Support who sees the charge spot as Grey? Red?"
How could they communicate?

We have designed and maintained the Common Language palette which enabled such conversations.